Hm, the jobcentre were as muddled as usual, I went to get an appointment so they could transfer my claim here but they tried to give me a 'work focussed interview' and told me I had to phone ESA, well what is the point of that when I need an appointment to help phone ESA? well this is how useless they are, I did try to ask someone who used to work for them what to do because I knew it would get stressful and nasty, but he never replied to my email at all.

sometimes I despair

no, I just despair always, full stop.